The National Wood Flooring Association (NWFA) held its annual Wood Flooring Expo recently in Phoenix, with a robust turnout. The show both opened and closed with keynote speaker Matt Beaudreau, who shared his perspective as a millennial on how to bridge the generation gap and work collaboratively in the wood flooring industry.
“I’m sharing a positive message of perspective and adaption,” he stated. “The Top Five ways millennials want to communicate with you and your business are: through text (we hate voice messages), email (the subject line will determine whether we open it), social media (for a business, social media is no longer an option but a requirement), a phone call and lastly, face-to-face.”