RFMS, a provider of business management software for the flooring industry, recently re-organized its software implementation department to improve the way new users go live with the program. The implementation team now can prepare a new user’s database, which contains items such as vendors, customers, chart of accounts and accounting setup, product data, and commission tables. This assistance enables the new users to begin use of RFMS more quickly.
“It provides both the client and the trainer with improved education on using the RFMS software without getting bogged down in the initial setup phase,” said Joey Denson, implementation manager, RFMS.