WFCA Opens Submissions for Gold Standard Awards 2019
Dalton, Ga. -- The World Floor Covering Association (WFCA) announced that entries for the 12th annual Gold Standard Awards are now being accepted. The Gold Standard Award is presented each year to WFCA retailer members who exemplify the highest business standards and have created an outstanding retail experience for customers. Awards are available in two categories: Retailers with sales over $10-million and those with sales under $10-million annual volume. Applicants must be members in good standing of the WFCA to be eligible.
For both categories, retailers are reviewed and judged based on: offering knowledgeable and well managed staff who remain actively informed about their own inventory as well as news and issues affecting the industry; providing courteous service and customer assistance throughout the selection, purchase and post-purchase processes; making certain that customers experience a clean, professional, and well-maintained store; and adherence to the WFCA Code of Conduct.