Robert Varden is a man who has been deeply involved in the installation sector of the floor covering business, first as an installer, then as an owner of a sizable workroom. Following that prep work, he became executive director of CFI, the International Certified Flooring Installers Association. We caught up with Varden at the FCICA mid-year meeting. You can watch this conversation in its entirety here. The following are excerpts of that conversation.
TF: Would it be fair to say that CFI is basically in the training business?