Atlanta Company Receives Award For Cutting Edge Customer Service
Floor Coverings International recently received the 2020 Franchise Innovation Award for Most Innovative Consumer Self-Service Tools. For this year's awards, a jury of seven judges evaluated the innovation, objectives, and results of more than 130 entrants. Franchise innovators, game-changers, and disruptors competed in four categories: Marketing & Branding, Products & Services, Operations, and Human Resources.
Utilizing a unique in-home experience, a mobile showroom comes directly to the customer's door with more than 3,000 flooring choices. The company has 150-plus locations throughout the U.S. and Canada.