I had the privilege of attending the National Floorcovering Alliance (NFA) fall convention in Savannah—the first group conference many of us in the flooring have attended since the start of the pandemic. What struck me was the overall excitement the NFA dealers had for gathering again. Despite this year’s challenges, they were optimistic about what the future of retail holds—not one member said to me that they were looking to get out of the flooring business.
This optimism was echoed by Scott Sandlin, executive vice president, residential division, Shaw Industries, who shared his 2021 outlook with the group.