Shaw residential warranties to require CRI, IICRC products and cleaning
Basing its decision on "years of carpet cleaning research," Shaw Industries announced that it plans to revise its residential carpet warranties with stricter cleaning guidelines. Slated to take effect Jan. 1, the new revisions will require the routine use of carpet cleaning products certified under the Carpet and Rug Institute (CRI) Seal of Approval program. In a related announcement, the carpet maker said it will require the use of Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified firms for professional carpet cleaning services beginning in 2008.
"We believe our recommendations and requirements will ultimately help consumers enjoy and appreciate our products more fully," said Carey Mitchell, Shaw's director of technical services.