No one in the floor covering industry is immune from claims, and it’s important to know what the warranties are on the flooring materials you sell. Typically, warranties don’t cover what you may think they do, such as simple appearance change, wear or other physical characteristics or changes in the material. And rational or not, they often link coverage of any warrantable issue to something else as well, such as the installation.
What would the installation of a flooring product, relative to the adhesive used, for example, have to do with an appearance change on the face of the product? Nothing, but the warranty may tie the two together.