Early in my training career, a student came to me after a three-day training class and exclaimed, “I’m going home and quitting my job.” My first thought was, Wow, what have I done? Her boss invested in her training, paid her airfare, room and board and instead of returning with improved selling skills and flooring product knowledge, she returns home and tenders her resignation. That certainly will build the reputation of Sam Allman as a flooring trainer.