Jeff was feeling pretty pleased with himself, having won the contract for carpet and resilient flooring at a local school system. Now there was the challenge of delivery since he already had 10 orders in hand and it was only June. And “everyone is looking to see how the new kid will perform during the crunch time of July and August.”
When Jeff was getting ready to bid for the annual school contract, he discussed the probablescope of the contract and timing with the installation manager; manpower required, crew size, and specific crews that would likely be used. An integral part of that meeting dealt with the critical issue of finishing all jobs prior to school opening, the day after Labor Day. The bottom line was to get the jobs done and punched out, no excuses, whatever it took.