Big Bob’s Flooring Outlet recently held its 20th annual convention in Kansas City, Mo. This year’s event graphically confirmed the shift this organization has made over the past several years. After attending more industry conventions and meetings over the years than I care to remember, the Big Bob’s conventions remain one of the most unique.
One of the reasons is because much of the convention is interactive with members exchanging ideas on in-store merchandising, various methods of collecting data, maintaining margins and just about every phase of retailing.