In the past year or so I’ve been inundated with emails from readers (mostly retailers) who are now fielding problems from the installation of carpet with the new softer yarns that are flooding the market these days.
As I retailer myself I, too, have had these calls from customers who say, “My carpet is flattening out.” Well I’m sorry to break the news to you and the fiber companies/mills that make and sell soft yarns: They’re supposed to flatten.