The World Floor Covering Association (WFCA) and International Certified Floorcovering Installers Association (CFI) have partnered to present the Carpet Installation Inspection Workshop, which will be facilitated by Jim Walker, CFI's CEO, on Jan. 14-15. During the 2-day course, Walker will demonstrate the important role played by the carpet installation. Walker will also focus on how to alleviate difficult situations before they occur, how to recognize installation-related problems and how to achieve customer satisfaction by solving these problems if they occur.