Gerflor USA's new Creation collection of luxury vinyl tile (LVT) carries a guarantee for free product replacement if the customer is not satisfied with the aesthetics such as the look, design or color of the product, according to the company.
“At Gerflor, we believe that designers should be able to specify and purchase LVT with the confidence that they will get the flooring solution that works best for their clients," said Benjamin Bachman, CEO of Gerflor. "That’s why our new Creation collection comes with the 'Your Creation. Our Guarantee.' promise that we will replace the Creation LVT free of charge if the customer isn’t happy with the look, design or color of the product after installation."