All of us have experienced the occasion of observing a sales person demonstrating extraordinary skills. If you have had the opportunity of interacting with this salesperson when you were shopping, a master of legendary service, undoubtedly it was a pleasant experience you will long remember.
All of us with the responsibility of supervising any number of sales people have wished we could clone the extraordinary salesperson, knowing our sales would reflect a very substantial increase. While the inner drive fueling the master of legendary service is a study within itself, there are several skills that we can observe and educate our sales people with.