First impressions are meaningful, can be long-lasting and can sway a future client’s opinion.
This was the case during the Coverings show in Orlando. In one of the men’s rest rooms, three of the six urinals had cracked tile around the water supply line. There weren’t any nasty cuts peeking out around the chrome escutcheon, but the cracked tile occurred due to the installer’s lack of American National Standards Institute (ANSI) specifications and tile industry best practices.