www.floortrendsmag.com/articles/82502-nafcd-announces-educational-teleconference-schedule
NAFCD announces educational teleconference schedule
January 28, 2002
CHICAGO--The National Association of Floor Covering Distributors (NAFCD) has announced the schedule for its fourth annual teleconference program. This year’s teleconferences will be presented by Dave Kahle of DaCo Corp.
Friday, Feb. 22
Managing the Impenetrable Account: How to Succeed with the Most Difficult Customers
Noon-1 p.m. EST Friday, March 22
Mastering Your Most Powerful Sales Tool – Part 1: Using Questions to Better Understand Your Customers
Noon-1 p.m. EST Friday, April 19
Mastering Your Most Powerful Sales Tool - Part 2: Using Questions to Facilitate Every Part of the Sales Process
Noon-1 p.m. EST Friday, May 17
Building Positive Relationships – Part 1: Understanding and Accessing Your Business Relationships
Noon-1 p.m. EST Friday, June 21
Topic To Be Announced
Noon-1p.m. EST
The 2002 teleconferences will cover a variety of topics including managing difficult customers and building positive business relationships.
Registration for each teleconference costs $125 for members and $225 for non-members for the first location or phone line. Each additional location or phone line is $50 for members and $99 for non-members.
For more information, contact NAFCD Headquarters via phone at (312) 321.6836 or via email at info@nafcd.org. The organization’s website is located at www.nafcd.org.
NAFCD 2002 Teleconferencing Schedule
Managing the Impenetrable Account: How to Succeed with the Most Difficult Customers
Noon-1 p.m. EST
Mastering Your Most Powerful Sales Tool – Part 1: Using Questions to Better Understand Your Customers
Noon-1 p.m. EST
Mastering Your Most Powerful Sales Tool - Part 2: Using Questions to Facilitate Every Part of the Sales Process
Noon-1 p.m. EST
Building Positive Relationships – Part 1: Understanding and Accessing Your Business Relationships
Noon-1 p.m. EST
Topic To Be Announced
Noon-1p.m. EST
