Last month’s column, “Good Store, Bad Store!”, was a take-off of a three-part column written years ago that received a tremendous positive response with most owners seeing themselves as a bad store.
Every once in a while I have to remind myself what a lucky guy I am: I have a wonderful wife, Anne; great family and friends; a comfortable life and my health.
After spending the last month connecting with retailers and manufacturers from across the country, one thing was clear: the flooring industry must address its installation crisis.
Recently during a CTEF Educational Program, an installation manager for a large company complained that installing movement (expansion) joints in any application is a pain in the butt.