Subfloor preparation is one of the most important parts of any installation. As the saying goes: “What’s on top of the floor is only as good as what’s beneath it.” This is especially true with products that are prone to telegraphing every minor imperfection of the substrate, such as resilient.
We spoke with two Starnet flooring contractors—Stephen Cloud, owner of M. Frank Higgins & Co., Newington, Conn.; and Ben Lowery, vice president of operations, Cornerstone Commercial Flooring, Baton Rouge, La.—about their approach to subfloor preparation, budgeting for it and how to keep a client informed going in.