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Flooring InstallationCommercial FlooringResidential FlooringBusiness Insights

Floor Academy Briefing: The Terms You Use Matter

By Kyle Hedin

I hear and see it all the time. “I picked up a side gig. I have to go do this job...my customer...my helper.” I do not approve of any of these terms. They do not bring any respect to your business. It gives your business a negative appearance in my opinion. Let’s work through each of them and see why.

A flooring professional should never say this about anything flooring related. If you work for another company Monday through Friday full-time and install flooring, then you, my friend, are a professional flooring installer. When you pick up that “side gig,” that is a flooring installation; you are not picking up a side gig. You are picking up a project. You are the professional and this is all you do for a living; therefore, you are doing a project. 

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