• Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • A&D
  • INSTALLATION
  • MARKETS
  • AWARDS
  • EDUCATION
  • BUYER'S GUIDE
  • MEDIA
  • EMAGAZINE
  • SIGN UP
cart
facebook twitter linkedin youtube
  • NEWS
  • Breaking Flooring News
  • eNewsletters
  • PRODUCTS
  • Carpet & Area Rugs
  • Hardwood
  • Installation Products
  • Installation Tools & Equipment
  • Laminate
  • Resilient
  • Specialty
  • Tile & Stone
  • MARKETS
  • Commercial
  • Residential
  • AWARDS
  • Installation Awards
  • Top Flooring Products
  • EDUCATION
  • Continuing Education
  • Webinars
  • MEDIA
  • FLOOR Podcast
  • Videos
  • TISE 2025 Videos
  • Product Spotlights
  • eBooks
  • EMAGAZINE
  • eMagazine
  • Archive Issues
  • Contact
  • Advertise
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
    • Breaking Flooring News
    • eNewsletters
  • PRODUCTS
    • Carpet & Area Rugs
    • Hardwood
    • Installation Products
    • Installation Tools & Equipment
    • Laminate
    • Resilient
    • Specialty
    • Tile & Stone
  • A&D
  • INSTALLATION
  • MARKETS
    • Commercial
    • Residential
  • AWARDS
    • Installation Awards
    • Top Flooring Products
  • EDUCATION
    • Continuing Education
    • Webinars
  • BUYER'S GUIDE
  • MEDIA
    • FLOOR Podcast
    • Videos
    • TISE 2025 Videos
    • Product Spotlights
    • eBooks
  • EMAGAZINE
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP
Breaking Flooring NewsFloor CoveringsResidential Flooring

Mohawk Redesigns Five-Star Program to Enhance In-Store Experience

Mohawk-Five-Star-Rendering
With Five Star, the next evolution of the Aligned Dealer program, Mohawk offers a turn-key, in-store marketing solution to accelerate the sale.
September 10, 2018

Calhoun, Ga. -- Mohawk is reenvisioning the in-store experience for retailers in the age of the digital consumer. With Five Star, the next evolution of the Aligned Dealer program, Mohawk offers a turn-key, in-store marketing solution to accelerate the sale.

“Consumers are shopping differently today – it’s no longer a linear path to purchase,” said Seth Arnold, vice president of residential marketing. “While digital has disrupted the consumer shopping journey, the one thing that remains unchanged is consumers are still going to the store to make their flooring purchases. The Five Star program is designed to connect the online to the in-store experience.”

Officially relaunching on January 1, 2019, Five Star will include:

  • In-store support to make stores stand out in the market: Annual showroom updates that connect online stories with the in-store experience.
  • Product support to give stores an advantage: Floorscapes and ColorCenter private label products plus enhanced warranties, including a 60-day satisfaction assurance.
  • Retail best practices that help adapt to the latest trends: Case studies, industry research, and a peer-to-peer networking with other dealers.
  • Consumer promotions that attract consumers and close sales: POP kits and customizable advertising to drive traffic during national sales.
  • Marketing funds and discounts to save money: Accrue funds on qualified Mohawk hard and soft products to use for merchandising samples and marketing programs, and receive discounts on digital services and products.

“For over 30 years, we have been creating partnerships with independent retailers that help them thrive in the ever-changing business landscape,” said Arnold. “Five Star represents a new era of continued partnership. Built on the foundation of Floorscapes and ColorCenter, it reinforces our commitment to a best-in-class in-store experience. We have been paying attention and listening to what our retailers are telling us. Their voice is really shaping the future of Five Star.”

To participate in Five Star, retailers must commit to supporting a mix of products and pay a quarterly fee.

For more information, visit mohawkind.com.

KEYWORDS: marketing and sales retail displays and showrooms

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • resilient flooring

    The 7 Types of Resilient Flooring

    The resilient flooring category is comprised of many...
    Resilient Flooring
    By: Resilient Floorcovering Institute
  • QuickDrain USA’s ShowerLine linear drain

    Tips for Curbless Shower Installation Using a Linear Drain

    Consider these four tips when planning for a curbless...
    Installation How-To
    By: Darryl Jones
  • 2024 New Flooring Product Guide

    2024 New Flooring Products Guide

    We explore this year's introductions in area rugs,...
    Floor Coverings
    By: FLOOR Trends & Installation Editors
You must login or register in order to post a comment.

Report Abusive Comment

close

1 COMPLIMENTARY ARTICLE(S) LEFT

Loader

Already a Registered User? Sign in now.

Subscribe For Free!
  • eMagazine
  • eNewsletter
  • Online Registration
  • Manage My Preferences
  • Subscription Customer Service

Shaw Flooring Network Retailers Report Post-Election Sales Surge

Shaw Flooring Network Retailers Report Post-Election Sales Surge

Takeaways from the 2024 AHSG Convention & Member Outlook for 2025

Takeaways from the 2024 AHSG Convention & Member Outlook for 2025

Retailers Share Top Takeaways from Shaw Flooring Network Convention

Retailers Share Top Takeaways from Shaw Flooring Network Convention

What Shaw Flooring Network Dealers are Banking on for 2025

What Shaw Flooring Network Dealers are Banking on for 2025

More Videos

Popular Stories

AHF Products CEO Brent Emore

AHF Products Names Brent Emore CEO

Schluter waterproofing system

Waterproofing Wet Areas: Three Essential Methods to Protect Your Bathroom and Shower Installation

Starnet 2025 Carlsbad CA

Future-Proofing Success: How Starnet Members Are Building Resilient Flooring Businesses


Download the Free Moisture Meters Guide

Events

June 9, 2025

NeoCon 2025

A trade show for the commercial interior design industry.

December 1, 2030

Webinar Sponsorship Information

For webinar sponsorship information, visit www.bnpevents.com/webinars or email webinars@bnpmedia.com.

View All Submit An Event

Poll

Investing in your Business

What's Your Top Business Investment Priority for 2025?
View Results Poll Archive

Products

2025 BNI Interiors Square Foot Costbook

2025 BNI Interiors Square Foot Costbook

See More Products

FLOORtalk podcasts - Listen Now

Related Articles

  • Mohawk-logo

    Mohawk’s Five Star In-Store Experience to Lead in Flooring Retail

    See More
  • National Design Mart showroom

    National Design Mart Leverages Mohawk's Five Star Program to Accelerate Sales

    See More
  • Karndean Design Aesthetics.jpg

    Karndean Designflooring Launches Design Aesthetics Program to Enhance Customer Experience

    See More

Related Products

See More Products
  • floordecore.gif

    Black & Decker The Complete Guide To Floor Decor

  • BNI Interiors Square Foot Costbook 2025 Edition

    2025 BNI Interiors Square Foot Costbook

  • floorfinishes.jpg

    Environmental Impact of Materials: Floor Finishes

See More Products

Events

View AllSubmit An Event
  • July 28, 2016

    Two Must-Have Programs for Contractor Employees Working in Health Care Facilities

    There have been many changes to regulations and increased safety concerns for floor covering contractors completing work in health care settings.
View AllSubmit An Event
×

We’re rolling out the red carpet of flooring knowledge!

Stay in the know on the latest flooring retail trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
    • Breaking Flooring News
    • eNewsletters
  • PRODUCTS
    • Carpet & Area Rugs
    • Hardwood
    • Installation Products
    • Installation Tools & Equipment
    • Laminate
    • Resilient
    • Specialty
    • Tile & Stone
  • A&D
  • INSTALLATION
  • MARKETS
    • Commercial
    • Residential
  • AWARDS
    • Installation Awards
    • Top Flooring Products
  • EDUCATION
    • Continuing Education
    • Webinars
  • BUYER'S GUIDE
  • MEDIA
    • FLOOR Podcast
    • Videos
    • TISE 2025 Videos
    • Product Spotlights
    • eBooks
  • EMAGAZINE
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP