Dear Valued Customers,
As we all have been dealing with the ever growing spread of COVID-19, Couristan has been taking steps to keep the impact on our workflow as low as possible. Our company has taken steps to ensure we can fulfill as many orders as possible for our customers, while maintaining a safe and healthy work environment for our employees. In addition, we have also followed the advice of the CDC, along with Federal, State and Local governments.
In order to slow the spread of COVID-19, we will be closing our headquarters in Fort Lee, New Jersey starting Monday, March 23rd until further notice. Our office employees will be working remotely and our Dalton, Georgia warehouse which also houses our customer service department will remain open to fulfill and ship orders. All current open orders will ship as normal. If you have any questions regarding an order or availability of a product, we encourage you to reach out to our customer service team by emailing us at firstname.lastname@example.org, through our Live Chat at www.couristan.com or by phone at 800-223-6186.
We are all faced with challenging times ahead. To help ease the burden, we are extending our normal payment terms by 30 days for all invoices dated March 20th through April 30th. We are all in this fight together and will assist you in anyway possible.
Although we are not sure how long this closure will last; we will keep you as updated as possible through email, email blasts and on our corporate website. From our family to your families, we wish you all good health and safety in these difficult times and thank you for your continued support and business.
From the very bottom of our hearts, we hope you all stay safe and well.
The Couristan Team!