The change of the calendar year is normally a time of reflection, goal setting and a renewed focus on the future. For the last year, the Starnet members have been held back by the supreme effort involved in accomplishing the most random of daily tasks, such as getting accurate ship dates. However, the strong desire to work “on their business” instead of “in their business” is emerging. In discussions with member companies and the manufacturers affiliated with Starnet, some themes around realignment have emerged. The key rally points below include the challenges and opportunities that lay ahead in 2022.
Investing in employee engagement is vital for every company. Our industry must always be committed to an employee recruitment and engagement process. This part of running our businesses cannot be a reactive process. Part of the leadership solution to improve engagement levels is connecting the employee experience to more meaningful client relationships.