CHICAGO--The National Association of Floor Covering Distributors (NAFCD) has announced the schedule for its fourth annual teleconference program. This year’s teleconferences will be presented by Dave Kahle of DaCo Corp.

The 2002 teleconferences will cover a variety of topics including managing difficult customers and building positive business relationships.

Registration for each teleconference costs $125 for members and $225 for non-members for the first location or phone line. Each additional location or phone line is $50 for members and $99 for non-members.

For more information, contact NAFCD Headquarters via phone at (312) 321.6836 or via email at The organization’s website is located at

NAFCD 2002 Teleconferencing Schedule

  • Friday, Feb. 22
    Managing the Impenetrable Account: How to Succeed with the Most Difficult Customers
    Noon-1 p.m. EST

  • Friday, March 22
    Mastering Your Most Powerful Sales Tool – Part 1: Using Questions to Better Understand Your Customers
    Noon-1 p.m. EST

  • Friday, April 19
    Mastering Your Most Powerful Sales Tool - Part 2: Using Questions to Facilitate Every Part of the Sales Process
    Noon-1 p.m. EST

  • Friday, May 17
    Building Positive Relationships – Part 1: Understanding and Accessing Your Business Relationships
    Noon-1 p.m. EST

  • Friday, June 21
    Topic To Be Announced
    Noon-1p.m. EST