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Dump Live by Price on the Doorstep; Life is So Sweet on Fashion's Sunny Side of the Street

By Howard Olansky

Yours for the taking is an outstanding opportunity for retailers and contractors to increase sales and profits by getting away from price selling. It's important to recognize that, as an industry, the desire of the majority is to operate successful, profitable businesses that don't stand on the precarious perch of price selling. Some customers are only interested in price for price's sake. However, for most residential and commercial customers, price sits far down the list of reasons why they buy. They really want fashion and quality products installed by skilled installers at prices within their budgets. Value for the money is the key.

So what's the solution, what can retailers and contractors do to enhance the position of their stores and the industry and get out of price selling? To begin with, retailers and contractors must make more of an effort to know, understand and communicate the features and benefits of their products and installation abilities to their customers. They are indeed mind blowing. This is an era when floor coverings deliver quality and style like never before. So why do price worshipers stay with price? Simple question. The answer: they are so blinded to what they really have to offer that they only know price.

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