Don Conner, Mullican's technical and product development director, instructs the classes, which are held at Mullican's headquarters in Johnson City, Tenn. Mullican Tech 101 addresses hardwood flooring topics including species recognition, properties of wood, unfinished and prefinished products. The course also emphasizes marketing and selling, installation techniques, wood acclimation, maintenance, early identification and solution of problems, troubleshooting, claim handling and consumer expectations.

Classes will take place on Feb. 28-March 1, April 4-5, May 16-17, June 23-24, Aug. 8-9, and Nov. 7-8. A $50 refundable deposit is required. Mullican provides materials, meals and hotel accommodations.

To register for Mullican Tech 101, telephone (800) 844-6356 and ask for the Tech 101 coordinator.