More than 54,000 SSA ballots were distributed in the January and February issues of NFT, and an unspecified number of votes were dropped into a ballot box at NFT's booth at Surfaces 2004 or submitted via an electronic ballot posted on the NFT Web site. Through a vote that encompasses all segments of the industry, the contest recognizes manufacturers whose service is considered the best of the best in the North American floor covering business.
In addition to the Best Service - Overall Best Product contest, voters chose top-perfoming suppliers in 10 other categories. The final results were as follows:
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Best Service - Residential Carpet
1st Place: Mohawk Industries
Runner-up: Shaw Industries/Queen/Tuftex -
Best Service - Commercial Carpet
1st Place: Shaw Commercial
Runner-up: Mohawk Industries -
Best Service - Rubber Floors
1st Place: Johnsonite
Runner-up: Flexco -
Best Service - Ceramics/Stone
1st Place: Dal-Tile
Runner-up: American Olean -
Best Service - Wood
1st Place: Bruce Hardwood
Runner-up: Mannington -
Best Service - Laminate Floors
1st Place: Wilsonart
Runner-up: Mannington -
Best Service - Training Programs
1st Place: Armstrong World Industries
Runner-up: Mohawk Industries -
Best Service - Area Rugs
1st Place: Shaw Rugs
Runner-up: Karastan -
Best Service - Resilient Floors
1st Place: Armstrong World Industries
Runner-up: Congoleum Corp. -
Best Service - Installation Products, Tools & Equipment
1st Place: MAPEI
Runner-up: All-Purpose Adhesive Co.
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