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12 Elements of Relational Leadership — From a Salesperson’s Perspective (Part 2)

By Doug Adamson

7. Delegate vs. Abdicate. One of the biggest mistakes many company owners and managers make is to hiring somebody to do a task that they (the owners and managers) don’t like to do. They take the tasks of accounting, office management or sales management and “delegate” it to somebody who will “take care of it” for them. They assume that the job is being done well, but they have abdicated their responsibility. Only when disaster strikes does it occur to these owners and managers that something is amiss.

To illustrate my point, we can make an analogy with the conductor of an orchestra. He knows how each instrument in his orchestra is played and the sound it makes. He cues each musician on when to start playing, what beat to keep, when to play louder or softer, and when to stop.

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