The company you keep. Developing a closer relationship with manufacturers and their representatives can be a big advantage for retailers and distributors. A visit to a manufacturing plant can also be a great way to get insight into the products you sell. Here, Kronotex president & CEO Norm Voss leads a day-long  tour of his company's manufacturing facility  in Barnwell, S.C.

FACT: The quality of the mill rep can be as important as the quality of the products he reps.

FACT: The right attitude is more critical than the mill rep’s line or pricing.