The Flooring Contractors Association (FCICA) will host a webinar on Thursday, May 22 at 11:00 a.m. EST. business management consultant and director of retail sales development for Fabulous Floors, Lisbeth Calandrino will present, 'Are You Managing Your Online Reputation? How Customer Service Fits Into Your Social Media.'
Did you know that your online reputation will drive customers to or away from your business? Customer service has moved into social media, customers are “serviced” online before they even get to your business. Businesses must know how to manage their online reputation.