Three leading flooring distribution companies—The Belknap White Group, JJ Haines & Company, and Swiff-Train Company—recently merged to form a new brand, Ultimate Customer Experience (UCX). UCX CEO Ray Mancini discusses the merger, his outlook for 2025, and the future of distribution.

Florim USA is the largest single-site porcelain tile manufacturer in the United States. Don Haynes, environmental health and safety and sustainability manager, discusses Florim USA's efforts towards carbon neutrality and recent investments in energy efficiency and green practices. 

Despite an industry-wide residential slowdown, MSI continues to expand its business through innovation, domestic manufacturing and supply, and the addition of distribution centers. Raj Shah, co-CEO of MSI, shares his outlook on rigid core flooring and higher-end products like engineered hardwood and quartz countertops.

Get an inside look at the art of flooring design through the eyes of Audra Keiber, Mohawk’s director of design & development. In this episode, Keiber gives us a behind-the-scenes look at the Mohawk Design Summit, bringing retailers and designers together to forecast 2025 and 2026 trends and product ideation. 

On June 19, 2024, i4F announced that it acquired the rights to the SPC trademark, lifting all current U.S. Customs actions related to SPC flooring. Here, i4F Chief IP Officer Mattie de Koning explains what this means for the flooring industry.

David Gross, executive director, INSTALL, highlights the Sisters in the Brotherhood (SIB)—a women’s union organization within the United Brotherhood of Carpenters and Joiners of America. He provides an update on how the unions have evolved over time and talks in depth about the support and resources the SIB offers.

Leslie Del Pozo, vice president of marketing content & communications, QEP/Roberts has been supporting the installation community in a variety of ways for several years now, including sponsoring our Installation Awards for the second year in a row. Here, we dive more into her flooring journey, what supporting the installation community means to her and the importance of just showing up.