John Simonson, president of Webstream Dynamics and 5-Star Store Reviews, in light of the overwhelming percentage of consumers that shop using their smart phones, talks about the importance of retailers becoming more mobile savvy and ensuring that their websites are responsive to all devices, including mobile phones. Also discussed is how Google searches favor responsive websites, industry website in general, and how mobile responsive sites have advanced in recent years.

Chad Ogden, president and CEO QFloors, talks about factors such as industry specific software that permit retailers to grow, or even to double the size of their business. He talks about the motivation of many retailers to adopt industry-specific software, and factors such as younger people coming into the business as the stimulus for a business to implement new software.

Michael Zmijewski, president of Mr. David’s, talks about the Mr. David’s organization and history as well as its growth. Zmijewski also discusses the environment for growth in light of the installer shortage.

Doug Chadderdon, president and CEO of Great Floors, a chain of 22 retail and commercial showrooms across the Pacific Northwest, talks about his approach is to dominate every category in every market they are involved in. He noted that the company provides its own distribution from its centralized inventory. Also discussed are future plans for the operation, including organic growth in the form of new locations.

Doug Chadderdon, president, CEO of Great Floors, a chain of 22 retail and commercial showrooms across the Pacific Northwest, talks about his approach to dominate every category in every market they are involved in. He noted that the company provides its own distribution from its centralized inventory. Also discussed are future plans for the operation, including organic growth in the form of new locations.

John Simonson, president of Webstream Dynamics and Five Star Store Reviews, talks about the movement into floor coverings by the major online players and the effects on independent retailers. Also discussed is the nature of the shifts in consumer floor covering preferences, away from carpet to LVT and other hard surface products, which are more DIY-oriented and internet friendly because they are packaged in cartons rather than in rolls.

Scott Levy, president of Arley Wholesale, discusses changes in the ceramic sector, including advancements in digital printing technologies, the come-back of stone looks, and the explosion of wall tile. Also discussed is the impact of trade uncertainty with China and the widening gap between high-quality and low-quality tile.