Chad Ogden, president and owner QFloors, looks back at Surfaces, comments on flooring retailers catching up technologically with other retail segments, and the company’s partnership with Mobile Marketing.

National commercial flooring installation and interior services company Diverzify has combined with Spectra Contract Flooring and ProSpectra Contract Flooring, both divisions of Shaw Industries Group, Inc., to become the largest independent commercial installation business in the world. Bill Bonner, vice president communications, Diversify, and Jim Pels, president of Spectra Contract Flooring, offer insight into what's next for commercial flooring.

Evan Hackle CEO, Tortal Training and Ingage Consulting discusses hiring and retaining employees and the role of training in a retail environment.

Chris Ramey, president the American Marketing Group and The Home Trust international discusses satellite marketing, how it works and the opportunities it holds for retailers.

Jim Buckles, industry consultant and CEO of startup Mobile Direct Flooring, discusses this new, owner-operated, van-based, franchised, retail concept.

We continue our #LookingBackSeries with Amy Costello and Kayla Lowrie with Armstrong Flooring. In October 2019, Floor Trends spoke with Amy and Kayla about their roles in the company and their individual journeys in the flooring industry that has landed them where they are today. Here, they provide an update on how the last 2 years have impacted the company’s sustainability efforts, its product development, and shared their opinions on how women’s roles in the flooring industry are shifting.

Thomas Baert, president, CFL Flooring, and founder and owner of Domotex Asia Chinafloor, discusses the company’s move to let external private investors join CFL as well as the company’s new U.S. manufacturing operation.