FLOORtalk

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Welcome to the FLOORtalk podcast, hosted by the editors of FLOOR Trends & Installation. On this podcast you will find a mix of interviews and fireside chats with leaders, newsmakers and influencers in the flooring industry. Tune in to hear insights, best practices and actionable advice for your flooring business.

 

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Trying New Approaches

Lis Calandrino, Retail Strategies, talks about options for retailers that might be tentative about proceeding with doing business in the same manner they did prior to the pandemic. She suggests perhaps cutting hours, making phone calls to customers and rethinking marketing approaches.
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09-28-2020
43:00
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Adjusting to the Pandemic

Scott Levy, president, Arley Wholesale, talks about the actions he put in place during the pandemic to effectively service customers like video conferencing, product presentation and technology training sessions as well as overcoming problems in receiving and delivering product. 
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09-21-2020
3:00
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Covid Changes That Will Remain

Evan Hackel, CEO of Tortal Training and Ingage Consulting, talks about changes initiated by COVID-19 that will remain with us long-term including new technology for sales and claims techniques to be used by those that embrace change.
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09-16-2020
4:00
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Doing Business After Covid

Don Roberts, president and CEO of Central Alabama Flooring, talks about doing business after COVID-19 and customer’s attitudes about entering the store and having installers in their homes.
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09-14-2020
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