Tom Jennings, chairman, WFCA Services talks about the measure process and jobsite assessment and how it can be improved at the retail level and using salespeople for the measure process. Jennings talks about the factors other than just the measure that the estimator should be focusing on including condition of the substrate, moisture conditions and relative humidity as well as the need for transition strips and turning up additional sales opportunities.

Sean Hogan of Hoem & Associates in San Francisco reports that employees at top clients, including Google, Twitter, and Facebook, are working from home. Positive work continues in facilities and lack of occupants making it easier on the installation crews and increased productivity. He is having material issues from overseas suppliers including wood from Italy.

Ralph Grove of CCA Floors & Interiors in Washington DC reports that federal government and university work was strong year but has become quiet with some uncertainty. He is predicting a gap in shipments from China, which is opportunity for domestic Made In U.S.A manufacturers for those time-sensitive projects.

Michelle Triepke of Universal Metro in Santa Fe Springs, Calif., has been educating employees with fact sheets and tips to prevent virus. She reports on two sets of friends with virus recovering in Japan and Boston.

Kevin Croshal of Next Generation Surfaces in Englewood, Colo., reports that 70% of his business is school work and after spring break, a majority of schools going to online classes. He is stocking up on supplies and equipment unique to coronavirus.

Becker's team is suspending air travel for his team in New Brighton, Minn., to protect employees and prevent spread of virus.

Casinos feeling impact with conference cancellations, according to John Baumgardner of Baumgardner Floor Covering in Atlantic City and Philadelphia. Staffing and workforce cutbacks. Hospital has first Coronavirus patient. Increased security for manpower tracking. Baumgardner anticipates a supply chain impact. New construction still in progress and strong but clients are rethinking future projects.