Joe Pelosi of Philadelphia-based Metropolitan Contract Carpets is starting to experience supply chain disruptions of LVT from China and anticipates that chain disruption will escalate through May/June.

Jesse Deason of Rubenstein's Contract Carpets is at Ground Zero of outbreak in Seattle. A client recently cancelled/postponed 12,000-sq.-yd. order as a result of virus. All work in assisted living facilities suspended unless a major repair.

Assisted living facilities are requiring mandatory questionnaires per job visit to reduce their clients’ risk, according to Jeff Johnson of Johnson Floor Covering in Chicago. Memos have been sent to employees educating on safe work environments.

Duane DeJonge of ReSource Colorado in Denver reports that Vital Oxide in short supply and supplier XL North reporting two to three week delivery time. DeJonge is also finding it difficult to find manual and electronic foggers.

Barbara Sheedy of Lippert Flooring and Tile in Menomonee Falls, Wis., is working to educate employees on safety practices. New construction in progress not impacted due to open space and reduced occupants. She is finding education business is very strong with recent referendums being passed. There has been no impact on these projects at this time as they have not started.

Rollmaster President and CEO Dev O'Reilly talks about the inclination of retailers returning to industry-specific software.

He talks about importance of training and ongoing assistance with new software and the benefits of selecting software that integrates with popular marketing tools like Floor Force, Creating Your Space, and Testimonial Tree.

Industry consultant Jim Buckles talks about retailers arranging their sales floor by a good, better, best model to encourage customers to trade up and to increase ticket sales.