Chris Ramey, president, Affluent Insights and the Home Trust International, talks about the importance of retailers developing a focus on customers over and above one’s focus on products. He outlines how customer wants and needs have changed over the last decade, the profit potential in offering products and a customer experience that today’s customers want.

Posted: August 23, 2016

Chris Ramey, president, Affluent Insights and the Home Trust International, talks about the importance of retailers developing a focus on customers over and above one’s focus on products. He outlines how customer wants and needs have changed over the last decade, the profit potential in offering products and a customer experience that today’s customers want.

Posted: August 18, 2016

Chris Ramey, president, Affluent Insights and the Home Trust International, talks about the importance of retailers developing a focus on customers over and above one’s focus on products. He outlines how customer wants and needs have changed over the last decade, the profit potential in offering products and a customer experience that today’s customers want.

Posted: August 16, 2016

Jim Buckles, president of BCS Consulting and JSC Services, discusses a service he has developed for floor covering retailers in conjunction with Terry Wheat and RFMS called Virtual CFO.

Posted: August 11, 2016

Jim Buckles, president of BCS Consulting and JSC Services, discusses a service he has developed for floor covering retailers in conjunction with Terry Wheat and RFMS called Virtual CFO.

Posted: August 9, 2016

Jim Buckles, president of BCS Consulting and JSC Services, discusses a program he has developed for floor covering retailers in conjunction with Terry Wheat and RFMS, called Virtual CFO. Buckles outlines how Virtual CFO helps retailers better understand their end of the month book closings and better understand their financial statements and more.

Posted: August 4, 2016

Robert Varden, executive director, Certified Floorcovering Installers (CFI), discusses the industry-wide installation shortage and how the problem has grown progressively worse in recent years. Varden also talks about the installer training programs CFI has launched and their effectiveness.

Posted: August 2, 2016