John Simonson, president of Webstream Dynamics and 5-Star Store Reviews, discusses Google My Business and the benefits of various offerings from Google, which most retailers fail to take advantage of. He also talks some of the free offerings from Yelp. Also discussed is how Google as collected large amounts of data and is moving towards artificial intelligence and predictive analytics.

John Simonson, president of Webstream Dynamics and 5-Star Store Reviews, discusses Google My Business and the perks available to flooring retailers on this free and easy-to-use tool that helps manage a business's presence on the internet. Simonson reviews the elements of Google My Business and the benefits retailers can reap by taking advantage of this tool, how it helps retailers engage with the consumer, and the information requested by Google to take part.

Sandy Montero, Floor Trends magazine, looks back at TISE 2018, the turnout and the makeup of the attendees, the mood, and the exhibitors. Montero also looks at the new products rolled out and the educational events that took place during the show.

John Simonson, president of Webstream Dynamics and 5-Star Store Reviews, looks back at the recent International Builders’ Show, which was held in Orlando, Fla. He discusses the venue, show’s turnout, the number of exhibitors and the number of floor covering companies that participated in the show. Simonson talks about some of the new products and services rolled out at the show and next year’s show in Las Vegas.

Fred Reinhart, Partner in Reinhart Carpet Outlet, talks about the demographics of his urban and suburban clients in the metro-Philadelphia. He also discusses legacy planning and passing businesses onto the next generation.

Fred Reinhart, partner in Reinhart Carpet Outlet, expands on the company’s second location, noting its progress and the outlook for the future. Reinhart also talks about the company’s adoption of industry-specific software and how that has changed its approach to business operations, starting with the point of sale and how it has improved efficiencies and productivity. Reinhart also compares the product offering at his two stores and the rationale behind those choices and his increase in cut order business.

Fred Reinhart, partner in Reinhart Carpet Outlet, an urban store, discusses the expansion of hard surface product offerings and better goods as well as the execution of the company’s succession plan. Reinhart talks about the company’s move to open a second location, offering a progress report on this suburban location and its basic concept.