Wayne Highlander, director of adhesive sales, Bona, uses his 30 years as a hardwood flooring installer to inform product development, support his sales team and entertain listeners on his podcast. He offers some insight into how to reach the industry’s next generation.
Robert Falzone, national stone and masonry director, Coval, entered the cleaning and restoration business out of necessity. But what would seem like only a temporary gig turned into a lifelong, lucrative, and enjoyable career.
John Steier, owner, Steier Flooring, has been putting down flooring for over 20 years. He recently left a 15-year career as a volunteer for his local police reserve unit to write a new chapter—flooring installation training. He tells us what it really takes to be a trainer.
Erika Rieker, director of HR systems and operations, Ecore, served in the Marine Corps prior to joining the Ecore team. Following her service, she signed up for college and graduated with a bachelor’s degree in business and, like so many of us, fell into a career in the flooring industry. She shares her military experience, her extensive career with Ecore and how her son is keeping with the family’s military legacy.
While many smaller retailers have historically used a notebook or Google Calendar to manage the labor for flooring installations, today's latest software options will keep your team on track more efficiently.
QR codes have been around for nearly 30 years, but it wasn’t until the pandemic that their usefulness was rediscovered. Retailers can benefit from these small but mighty technology tools. Chad Ogden, president of Qfloors, breaks down how retailers can use them to streamline your marketing and boost sales.
