Synchrony Financial Looks Ahead to 2030 in Future of Retail Study
Synchrony Financial recently released findings from its inaugural “Future of Retail: Insight and Influences Shaping Retail Innovation” report, examining consumer perspectives and shopping trends expected to change the retail industry by 2030.
Building on input from retailers and industry experts, consumers were asked what excites them about shopping in the future and their expectations of the evolving retail environment. Findings from the multiphase research is organized into six core themes: