Craig Menear, president and CEO of Home Depot, attended a question-and-answer session presented at the Goldman Sachs 25th Annual Global Retailing Conference, where he talked about the retailer’s plan to invest $11 billion in both its brick-and-mortar and digital experience, as well as streamlining its B2B and professional distribution services.
“The way the customers are engaging with the Home Depot is changing at a rapid pace,” Menear said. “They are blending the physical and digital worlds together. And so, it becomes imperative that the Home Depot trades creates truly a one Home Depot experience where the customer can blend those two channels together and engage with us.”