The sales world has exhausted an incompatible amount of effort tutoring salespeople on how to get sales and new clients; however, extremely little is ever said about being focused on continuing these relationships.

As competition gets sharper and as big box stores become more aggressive, independents need to explore every possible facet of their businesses for ways of achieving advantage in order to help them compete at least as effectively and as profitably as their competition.

When people are valued and a serve-others mentality is at the forefront, profits follow.

Retailers have a huge opportunity to continue private labeling products and go direct to the consumer.

At successful flooring trade shows, good ideas are all over the place.

No matter how hard you try, solid teamwork can be a difficult task to employ. Here are some examples we have implemented to work better as a team.

For many sales professionals the words, "I'm just looking," feel like the worst kind of objection.

Consolidation: it’s bad. At least that’s what most people seem to think. And sometimes it is, but not always.

Substrates serve as the structural and foundational support for a vast array of flooring types and are crucial to the proper wear and stability of the surface.

Robert Varden is a man who has been deeply involved in the installation sector of the floor covering business, first as an installer, then as an owner of a sizable workroom.