Adrian Simpson, operations manager for Carpet Call Floor Centre, in Victoria, Australia, walks us through the company’s humble beginnings, the installer crisis in Australia and Carpet Call’s international recruitment efforts. 

Despite economic drivers that are creating uncertainty, 2022 is still shaping up to be a strong year for flooring, with many avenues leading to opportunity.

Flooring business owner Kyle Hedin offers some ideas on where you can add knowledge and improve processes in your business to better serve your clients.

Ralph Boe, president of ArrowStar, gives his historical perspective of the rise and fall of the nylon carpet business.

American Home Surfaces Group and Commercial USA national convention at the Gaylord Opryland in Nashville, Tennessee. 

Kyle Hedin, owner of Illustrious Hardwoods and producer and host of the Floor Academy Podcast, talks about the importance of choosing a quality wood floor and how that decision impacts your bottom line.

Adnan Alhaider opened his first Footprints Floors location in March of 2020 right in the middle of the pandemic. Two years later, he has expanded to four territories in the state and has exceeded $1 million in sales.

Chad Ogden, founder and president of QFloors, shares how software can give flooring retailers the intel to be more profitable and plan for expansion.

Kyle Hedin, owner of Illustrious Hardwoods and producer and host of the Floor Academy Podcast, advises that following the instructions during an install can increase profits while minimizing your liability.

Evan Hackel, CEO of Tortal Training, offers advice for hiring people during these unusual times.