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A pioneer in the industry’s digital media, Dave Foster launched the industry’s first news and information websites, culminating with TalkFloor.com, the industry’s first site offering both audio and video interviews and industry news as it happens. Now with BNP, Foster will continue to travel the industry interviewing its movers and shakers and offering his thoughts in this blog.
Consumers no longer visit multiple stores to get acquainted with floor covering; they go online. Understanding and reacting to this new and different approach to building traffic is central to life expectancy today in the retail sector.
Dave Elyachar, the founder of Big Bob’s Flooring Outlet, has been an extremely successful and imaginative floor covering retailer, an innovative businessman, as well as a shrewd and visionary entrepreneur.
In June, the Supreme Court changed the landscape of online shopping in a 5-4 ruling allowing state governments to oblige retailers beyond their borders to collect sales-tax revenue from consumers in an effort to level the playing field between online and brick-and-mortar retailers.
We sat down with John Stephens, vice president of marketing at Shaw Contract Group, immediately after NeoCon to get a much-needed update on developments at Shaw and in the commercial arena.
With a large percentage of floor covering retailers coming in somewhere around the 55-year mark or above and beginning to retire, it’s interesting to note some of the actions members of the next generation are taking as they take over their family businesses.
We had an opportunity to talk with Darrel Harris, CEO of Xpress Global Systems, a carrier that specializes in the transportation of both hard and soft surface floor coverings throughout the country, to see how transportation within the industry is advancing.
One of the topics we touched on with TalkFloor interviews is technology and specifically the importance of developing a quality website that captivates consumers and drives them to a retailer’s store.
We invited Chad Ogden, the founder, president and CEO of floor covering industry software provider QFloors, to look at the developments that have taken place in management software in the retail sector of the floor covering business and where technology is heading.
