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ColumnsBusiness InsightsQ&A on Flooring

How Flooring Retailers Should Approach Hiring in this Offbeat Environment

By Dave Foster

Evan Hackel is CEO of Tortal Training, a training development company and also the founder and principal of Ingage Consulting. Before founding Ingage, Hackel worked at CCA Global Partners for 20 years where he was responsible for four business divisions with over 2,000 units and over $5 billion in sales operating in five countries. We recently had an opportunity to sit with Hackel to discuss hiring people in these unusual times and the following are excerpts from that conversation. You can also listen to this conversation in its entirety here.

Hackel: Many people have left the workforce, and businesses have an “I give up” attitude. I think the key is to build a better mouse trap; to build a place where people want to work and to have people wanting to come to you versus having to look for them. But, if you want to be effective at hiring people today, you have to really understand the shift and change to the thought processes of the people being hired. It is quite different from the way it used to be; it is a generational change. People are looking for great places to work, places where they feel they can make a difference. They are looking for places that train, where they can grow, and places where culturally it is collaborative, enjoyable and where people have fun. It is a place where they want to work.

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