• Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • A&D
  • INSTALLATION
  • MARKETS
  • AWARDS
  • EDUCATION
  • BUYER'S GUIDE
  • MEDIA
  • EMAGAZINE
  • SIGN UP
cart
facebook twitter linkedin youtube
  • NEWS
  • Breaking Flooring News
  • eNewsletters
  • PRODUCTS
  • Carpet & Area Rugs
  • Hardwood
  • Installation Products
  • Installation Tools & Equipment
  • Laminate
  • Resilient
  • Specialty
  • Tile & Stone
  • MARKETS
  • Commercial
  • Residential
  • AWARDS
  • Installation Awards
  • Top Flooring Products
  • EDUCATION
  • Continuing Education
  • Webinars
  • MEDIA
  • FLOOR Podcast
  • Videos
  • TISE 2025 Videos
  • Product Spotlights
  • eBooks
  • EMAGAZINE
  • eMagazine
  • Archive Issues
  • Contact
  • Advertise
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
    • Breaking Flooring News
    • eNewsletters
  • PRODUCTS
    • Carpet & Area Rugs
    • Hardwood
    • Installation Products
    • Installation Tools & Equipment
    • Laminate
    • Resilient
    • Specialty
    • Tile & Stone
  • A&D
  • INSTALLATION
  • MARKETS
    • Commercial
    • Residential
  • AWARDS
    • Installation Awards
    • Top Flooring Products
  • EDUCATION
    • Continuing Education
    • Webinars
  • BUYER'S GUIDE
  • MEDIA
    • FLOOR Podcast
    • Videos
    • TISE 2025 Videos
    • Product Spotlights
    • eBooks
  • EMAGAZINE
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP
Business Insights

Software Profit Drivers

By Danielle Clair Simpson
using QFloors software
QFloors simplifies tasks, shrinking workload across the board.
QFloors software

QFloors’ software and programs have been made more mobile-friendly for ease of use.

Measure Square software
In a competitive industry like flooring, companies can increase the productivity of their workforce measurements, estimates and proposals using industry specific software from companies like Measure Square.
RollMaster software
Knowing your job cost every step of the way is something RollMaster excels at, and the company offers customers continued online training, additional onsite as needed, regional workshops and a wealth of educational materials.
using QFloors software
QFloors software
Measure Square software
RollMaster software
August 26, 2019

Flooring industry-specific software systems are helping drive efficiency and profitability. We spoke to some technology leaders to learn about the latest innovations they are offering retailers. 


QFloors

When Artisent Floors, a large multi-family housing dealer based in Memphis, Tenn., was looking for software that could allow them to expand for the future, they switched to QFloors because they saw how the software’s ease of use and integration could streamline their business and make them more efficient. Artisent does an average volume of 200 jobs a day among 11 locations, according to Nick Farrish, controller. 

“QFloors is helping retailers improve business efficiencies and drive profit in a few ways—first, by streamlining operations and reducing overhead costs,” said Chad Ogden, president of the software company, which has been supplying software needs of the industry for 20 years. “Because of its intuitive design, QFloors simplifies and ‘goof proofs’ tasks. It shrinks workload across the board, whether the dealer formerly used other flooring specific software, generic software, or no software at all. It cuts out a ton of navigational steps.”

As the industry grows, and the business needs and demands of retailers and distributors change, QFloors has increased its capabilities to meet those needs. 

“Like most industries today, change is a given, so investing in a flooring-specific software company [is like] having a partner to help forge through the changes,” said Kelly Oechslin, product marketing manager, RollMaster.

In the past five years, QFloors has added hundreds of features to its portfolio. 

“It’s safe to say we have added at least 500 new features to QFloors in that time alone,” Ogden said. 

The Floor Covering Business to Business Program (fcB2B) is another program that is bringing tools for profitability to the industry. The software management system is being utilized in the flooring industry to communicate seamlessly with one another. Comprised of manufacturers, distributors, associations, industry groups and software providers, fcB2B is making it possible for floor covering businesses to connect with their suppliers electronically and transfer information back and forth. A dealer’s flooring software “communicates” with the supplier’s software, and information including product catalogs, price updates, billing and shipping notifications can be shared instantly, saving time.

FcB2B Version 3.0 is now in the works and Ogden says it will bring a higher standard of sophistication to this technology “To the end user, it will mean a more seamless, accurate and smooth result.”

Another new B2B addition is the capability of checking product status from within the dealer’s software (for instance, how much product is available at that supplier, timelines, etc.) In addition, for the first time, both suppliers and software companies will be required to certify their products against this new 3.0 standard. The World Floor Covering Association will act as an impartial overseer, to certify each flooring software, distributor and manufacturer as they meet the specific standards required. This certification will benefit everyone, because the quality of the technology will be increased across the industry. End users will also be able to quickly know which suppliers and software companies are compliant and which are not.

QFloors is further responding to customers’ desires to connect and share information with other outside software products, like scheduling, estimation, CRM and or payroll software by creating technologies that will offer the ultimate flexibility in allowing other apps and software to connect with QPro, its browser-based software. In addition, the company has greater integration with Measure Square estimation products.

Migrating from one system to another can be scary considering things like ease of use, required system downtime and training, but companies are alleviating these concerns.

“A lot of companies know they need better software, but they are afraid of the downtime that switching systems might create,” said Ogden. 

Farrish said QFloors worked with Artisent hand-in-hand through the process: “You’re not reaching out to a cold hand to help you; they are there with you every step of the way. We were able to not be down a single day during our conversion to QFloors, and we caught up on all of our work within the week that our trainers were onsite.”

With every purchase of QFloors, the company offers free and unlimited phone and online training, for all of an operation’s employees, for the first year of purchase. “We’ll give people as much time and focus as needed to help them get up and going. The reason we can do this is that QFloors tends to take less time to implement than other software options.”

The company also provides free two-day basic training classes in Salt Lake City. And as an add-on option, QFloors offers a four-day onsite training and conversion, which has been popular among new customers. 

“We go to their business and in four days help train their entire staff and help them convert their data over to using QFloors,” said Ogden. “This option allows them to minimize downtime and really hit the ground running.”


Measure Square

Measure Square offers a variety of software for the flooring industry, helping with measuring with a laser, creating takeoffs, generating invoices/proposals and getting digital signatures from clients.

“We have a sophisticated cloud platform; our project links make it easier for collaboration and sharing; we use next-generation technologies like AR (Augmented Reality) and AI (Artificial Intelligence), such as for analyzing paper-based floor plans,” said Tom Taulli, vice president of marketing for Measure Square.

During its 17-year history, Measure Square has invested in leading technologies that will equip flooring service providers with sophisticated software and technology. Most recently, the company has focused on the development of a cloud platform. 

“This has allowed easier sharing of project files,” Taulli said. “In fact, we have a feature that sends a link to a project file–and the person who receives it just needs to click it to see and interact with the project.”

Measure Square has also invested in its 3D capabilities and leveraged AR to develop a measuring app to create floorplans. The company is supporting its customer base through a variety of training options and vehicles. In addition to phone and email support, the company hosts webinar and in-person training. The company has also taken to social media, where it has a robust offering of informational and training videos on YouTube.

“The ease of use has been the real surprise,” said Measure Square customer Steve Kellogg, owner of Flooring Liquidators in California. “We knew the tech savvy sales members would be willing to adopt it, but even the guys that usually shy away from tech have embraced it, it is that easy to use.”


RollMaster

Through integration, RollMaster is finding more ways to deliver the ultimate flooring software experience to its customers.

“This means one software system, like RollMaster, can effectively manage both your flooring activities and your other business and marketing tasks without needing to enter data more than once,” said Kelly Oechslin, marketing coordinator. “Some examples RollMaster has integrated include data analytics from Tableau, online reviews with Testimonial Tree, e-Commerce with WooCommerce, estimating software integration with Measure Square, credit card payment integration with ChargeItPro, and more. We also allow our clients to bring us applications they have interest in via our open API policy.”

With these integrations, Oechslin says double entry and the associated errors can be decreased, which will save retailers time and allow them to focus more on managing their business. 

“The data analytics tools, whether via Tableau or Excel, allows owners and managers to quickly pinpoint trends or issues. The visualization of data is a game changer for any business, and we’ve found a way to make it attainable for all our customers.”


Kerridge Commercial Systems

“Access to workflows via portals are the trend” said Greg Grady, vice president of sales and marketing, Kerridge Commercial Systems (KCS), formerly Dancik North America. “Whether it’s giving consumers a pay portal for credit cards or sending out a satisfaction survey to capturing proof of delivery via signature capture or job site photos, leveraging technology is being increasingly embraced by the flooring industry.”

Any time you can be more efficient with your processes, service your customers faster and with greater accuracy, or analyze how your business is doing using customized dashboards rather than canned reports, these things will give you a competitive advantage in the marketplace whether you are a single location or nationwide business, says Grady.

KCS’ Navigator solution has been servicing the flooring industry for more than 35 years. From retail creation of electronic selection sheets to a wireless warehousing solution for inventory management for distributors, to electronically sending data downstream from the manufacturers, KCS’ solution is geared to how the floor covering industry operates.

KCS has created a sales portal for greater data access to offsite personnel that is smartphone optimized. “We’re adding electronic proof of delivery (ePod) for digital signature and image capture for job site and home deliveries,” said Grady. “We’ve also added document scanning and storage for the necessary automation of paperwork and processes in the accounts payable department.”

In addition to providing regular training classes via the web or hosted at its corporate site in Cary, N.C., KCS also conducts custom training (either at a customer’s facility, via the web, or in Cary) to meet specific needs. “We do this so that at the end, you can have material that is specific to your workflows with your data so that the learning curve is shortened for anyone that needs it,” said Grady.

KEYWORDS: business management flooring retailers software

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Danielleclair

Danielle Clair Simpson worked with BNP Media’s flooring publications in various capacities between 2012 and 2021. The former managing editor of Floor Covering Installer and Floor Trends has a degree in journalism from Eastern Michigan University and a master’s degree in public relations and organizational communication from Wayne State University.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • resilient flooring

    The 7 Types of Resilient Flooring

    The resilient flooring category is comprised of many...
    Resilient Flooring
    By: Resilient Floorcovering Institute
  • QuickDrain USA’s ShowerLine linear drain

    Tips for Curbless Shower Installation Using a Linear Drain

    Consider these four tips when planning for a curbless...
    Installation How-To
    By: Darryl Jones
  • 2024 New Flooring Product Guide

    2024 New Flooring Products Guide

    We explore this year's introductions in area rugs,...
    Residential Flooring
    By: FLOOR Trends & Installation Editors
You must login or register in order to post a comment.

Report Abusive Comment

close

1 COMPLIMENTARY ARTICLE(S) LEFT

Unlock the future of flooring trends and installation techniques with FLOOR Trends & Installation.

REGISTER TODAY

Already a Registered User? Sign in now.

Subscribe For Free!
  • eMagazine
  • eNewsletter
  • Online Registration
  • Manage My Preferences
  • Subscription Customer Service

What Shaw Flooring Network Dealers are Banking on for 2025

What Shaw Flooring Network Dealers are Banking on for 2025

Retailers Share Top Takeaways from Shaw Flooring Network Convention

Retailers Share Top Takeaways from Shaw Flooring Network Convention

Takeaways from the 2024 AHSG Convention & Member Outlook for 2025

Takeaways from the 2024 AHSG Convention & Member Outlook for 2025

Shaw Flooring Network Retailers Report Post-Election Sales Surge

Shaw Flooring Network Retailers Report Post-Election Sales Surge

More Videos

Popular Stories

Ken Ballin manning the Tools 4 Flooring booth in Tool Alley at TISE 2025

10 Tool Innovations Every Flooring Contractor Should Have on Their Wish List

Schluter waterproofing system

Waterproofing Wet Areas: Three Essential Methods to Protect Your Bathroom and Shower Installation

Starnet 2025 Carlsbad CA

Future-Proofing Success: How Starnet Members Are Building Resilient Flooring Businesses


Download the Free Moisture Meters Guide

Events

June 9, 2025

NeoCon 2025

A trade show for the commercial interior design industry.

December 1, 2030

Webinar Sponsorship Information

For webinar sponsorship information, visit www.bnpevents.com/webinars or email webinars@bnpmedia.com.

View All Submit An Event

Poll

Flooring Groups

Flooring retailers, do you belong to a buying, marketing or franchise group?
View Results Poll Archive

Products

2025 BNI Interiors Square Foot Costbook

2025 BNI Interiors Square Foot Costbook

See More Products

FLOORtalk podcasts - Listen Now

Related Articles

  • RFMS is customizable

    Behind the Scenes of Success: Flooring-Specific Software Systems

    See More
  • QFloors-Utah

    QFloors Enters 20th Year with Confidence and Optimism

    See More
  • ransomware

    How 400 Flooring Retailers Survived a Ransomware Attack

    See More

Related Products

See More Products
  • 9781622700158_c-15_.png

    Flooring and Floor Covering License Examination (C-15) - QuickPass Study Tool Book with Online Interactive Software

See More Products
×
QFloors simplifies tasks, shrinking workload across the board.
QFloors’ software and programs have been made more mobile-friendly for ease of use.
In a competitive industry like flooring, companies can increase the productivity of their workforce measurements, estimates and proposals using industry specific software from companies like Measure Square.
Knowing your job cost every step of the way is something RollMaster excels at, and the company offers customers continued online training, additional onsite as needed, regional workshops and a wealth of educational materials.

We’re rolling out the red carpet of flooring knowledge!

Stay in the know on the latest flooring retail trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
    • Breaking Flooring News
    • eNewsletters
  • PRODUCTS
    • Carpet & Area Rugs
    • Hardwood
    • Installation Products
    • Installation Tools & Equipment
    • Laminate
    • Resilient
    • Specialty
    • Tile & Stone
  • A&D
  • INSTALLATION
  • MARKETS
    • Commercial
    • Residential
  • AWARDS
    • Installation Awards
    • Top Flooring Products
  • EDUCATION
    • Continuing Education
    • Webinars
  • BUYER'S GUIDE
  • MEDIA
    • FLOOR Podcast
    • Videos
    • TISE 2025 Videos
    • Product Spotlights
    • eBooks
  • EMAGAZINE
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP