Successful flooring salespeople excel by asking questions and actively listening to customer needs, recognizing that flooring represents a significant, infrequent purchase for most consumers who rely on professional guidance—a strategy that drives not only immediate sales but cultivates valuable repeat business and personal referrals.
During peak demand periods, outsourcing your estimating needs may become essential—this practical checklist will guide you to finding a service provider that seamlessly integrates with your existing estimating team.
Traditional commercial interior success models face disruption as remote work, technology, and changing client needs reshape the predictable patterns of the past.
As flooring dealers roll into a new year rife with uncertainty, flooring manufacturers like Mohawk are focused on ensuring their aligned dealers have the tools and resources needed to streamline their operations to boost sales and decrease costs. Cyncly has partnered with Mohawk to help dealers achieve those goals.
The World Floor Covering Association (WFCA) announced that Cyncly-RFMS and The Dixie Group achieved certification for version 3.2 of its Floor Covering Business to Business program standard program standard, following a rigorous evaluation process.
Spartan has appointed John Narciso as Director of Business Development—West to support the sales team across the region, spanning from Colorado to the West Coast. Mary McAtamney joins the business development team in Michigan where she will focus on the healthcare and education market segments.
Starnet President and CEO Mark Bischoff unveils how commercial flooring contractors can utilize Sourcewell, a cooperative procurement solution that enables government public entities to purchase goods at competitive prices, to unlock new business demand.
The flooring industry faces significant challenges in Fall 2024 due to multiple supply chain disruptions. Hurricane Helene and Hurricane Milton devastated the Southeast, while a dockworkers' strike briefly halted East and Gulf Coast ports. Although the strike was suspended, experts warn of potential long-term effects and urge flooring businesses to prepare for future crises by diversifying sources and managing inventory strategically.
Following recent management changes, Bella Flooring Group reaffirms its market presence under new leadership, with plans for significant investment and product expansion in 2025.
Mark Bischoff, president and CEO of Starnet,shares his perspective on how its flooring contractor member companies have built infrastructures for growth and longevity.
