WFCA Announces First Recipient of Tom Jennings Champion Award
The World Floor Covering Association (WFCA) announced Bruce Jones is the first recipient of the Tom Jennings Champion Award. This new award celebrates and recognizes an individual in the retail flooring community who captures the spirit of Tom Jennings' commitment to excellence in customer service.
Throughout his long career, Tom Jennings has profoundly impacted the retail flooring industry through his conviction and commitment to raising the professionalism of flooring individuals and placing the highest value on the customer experience. He is best known for his mantra, "They say that champions don't do one thing 100% better, they do a hundred things 1% better."