More than 650 commercial flooring professionals and manufacturers played to win at the 2023 Starnet Annual Meeting in Scottsdale, Arizona, May 18-20, 2023 where they focused on areas of recruitment, technology and productivity. While the group of full-service commercial flooring contractors has developed a basic playlist of standard operating procedures, members continue to share and fine-tune best practices that are helping their profitability while also protecting themselves from risk—in a competitive and chaotic market.
Floor Trends Associate Publisher and Editorial Director Tanja Kern spoke with Starnet President and CEO Mark Bischoff about key issues of concern among Starnet members. Here's are highlights of the conversation.