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Flooring InstallationColumnsTile & Stone FlooringInstallation How-ToCTEF Tile Tip

Mortar Coverage and Transfer Make a Difference on Shower Walls

By Scott Carothers
Water-darkened grout on shower wall

This is an example of several lingering dark-colored grout joints which are caused by water trapped behind the tile. After this moisture works its way out of the grout joint, it returns to the same color as the adjacent grout.

Photo: Scott Carothers.

October 21, 2022

A recent comment on Facebook said that 95% mortar coverage is not always required on shower walls. While the person making the comment has the right to do so, it goes against the long-established ANSI Standards and Installation Requirements found in the Tile Council of North America (TCNA) Handbook.


The ANSI Standards: 

According to ANSI A108.5 section 2.2.2 states, “Apply mortar with flat side of trowel, keying in with pressure, over an area no greater than can be covered with tile before the mortar skins over. To obtain a setting bed, use a notched trowel of type recommended by mortar manufacturer, comb mortar with notched side of the trowel in one direction. Cover surface uniformly with no bare spots and with sufficient mortar to ensure a minimum mortar thickness of 3/32” in (2 mm) between tile and backing after tile has been forcibly embedded. Tile shall not be applied to skinned-over mortar.”

A108.5 section 2.2.3, in part, states, “Contact area shall not be less than 80%. Contact area on all exterior installations or interior wet installations shall not be less than 95%. The 80% or 95% coverage shall be sufficiently distributed to give full support of the tile with particular attention to all corners and edges of the tile. Embed the tile in the mortar by pushing in a direction perpendicular to the combed ridges to fully collapse them and achieve specified coverage.”

When ceramic and porcelain tiles are installed following these standards and industry best practices, the job is pleasing to the eye and will deliver many years of service. If these requirements are not followed, an unhappy consumer may be on the phone to the installer. 


The Problem: 

In a stall shower or tub (considered a wet area) when the combed mortar ridges, (it doesn’t matter whether they are vertical or horizontal) are not collapsed, as described above and demonstrated in the NTCA Trowel and Error video, open channels will exist in the mortar. The problem develops when a cementitious grout is used which, by nature, allows moisture to penetrate the grout joint. 

When the trowel ridges are collapsed, the moisture stays in the grout joint until it uniformly dries out after showering. However, when the uncollapsed notches exist, the moisture will collect and increase in volume until they are full of water, forming a small reservoir. After showering, the grout joints dry out, but these reservoirs continue to feed water to the nearest grout joint, making it darker than the adjacent joints for several days as seen in the above image. This trapped water seeks equilibrium, meaning it will seep out through the grout until the humidity level is equal both behind the tile and in the open shower.

The consumer will not be happy with these continuously light and dark grout joints resulting in a callback which is not easily or inexpensively corrected. About the only solution is to carefully rake out the existing grout and apply an A118.3 epoxy grout which will not absorb water.

Think about the bigger and more expensive picture before deciding that 95% mortar coverage is not necessary in all showers.

KEYWORDS: ceramic tile grouts and mortars installing tile porcelain tile shower installation & accessories

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Scott carothers 2025

Scott Carothers is the Academic Director of the Ceramic Tile Education Foundation (CTEF) headquartered in Mt. Juliet, Tennessee (Nashville area). In 2007, he was hired and tasked with creating the Certified Tile Installer (CTI) program and in 2012, he was part of the team that created the Advanced Certifications for Tile Installers (ACT) program. 

For eighteen years, he has been providing training and education to others in the tile industry. Carothers has been involved in the ceramic tile industry for over 44 years and was the owner of a successful retail store and installation firm prior to coming to CTEF. 

Carothers served as President and Chairman of the Board of the National Tile Contractors Association (NTCA), Chairman of the NTCA Technical Committee, named the NTCA Tile Person of the Year in 2005 and received the NTCA Ring of Honor in 2013. He is a voting member of the American National Standards Institute (ANSI), the Tile Council of North America (TCNA) Handbook, and NTCA Technical Committees. 

Scott has authored over 185 articles in tile industry print magazines including Floor Covering Installer, Tile, TileLetter, and eMagazine/Newsletter publications such as Floor Trends & Installation and TIleLetter along with covering numerous topics on the CTEF Blog, thereby sharing his knowledge and installation experience with his readers. Additionally, he recently retired from being a presenter and trainer for the NTCA Workshop and Regional Training programs and the NTCA Technical Hotline.

He may be contacted at scott@tilecareer.com or 864-222-2131.

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