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Flooring InstallationColumnsTile & Stone FlooringCTEF Tile Tip

CTEF Tile Tip: Who Dictates Proper Tile Installation?

By Scott Carothers
surface preparation
March 27, 2020

When we ask who has the last word in the use of tile-related products or procedures, we need to begin with a firm foundation. The TCNA Handbook and American National Standards Institute (ANSI) specifications are the foundation or the starting point when we look at the how and/or why of properly installed tile.

The Industry Standards and Details: As an example, we will look at the requirements of a shower receptor installation as found in the Handbook detail B415. Under the Membrane Options section it states: “A waterproof membrane (A118.10) or vapor retarder membrane (A108.02-3.8) must be specified for walls to prevent moisture intrusion and protect adjacent building materials. Specifier shall indicate if complete waterproofing of walls is required, including treatment at termination points.”

The critical word in this statement is just two letters “or” as highlighted in the quoted text. This means that the installer installs either a waterproof membrane on the surface of the backer board or a vapor retarder membrane on the studs prior to installing the backer board, not both. Never install vapor retarder membrane and a topically applied waterproof membrane on a shower wall. The reason for this is that moisture can be trapped between them with no way to be released.

Detail B415 utilizes either Cement Backer Board or Fiber-Cement Backer Board on the walls, but other Handbook wall details include a Mortar Bed, Coated Glass Mat Water-Resistant Gypsum Backer Board, Cementitious-Coated Extruded Foam Backer Board, Fiber-Reinforced Water-Resistant Gypsum Backer Board, or a Bonded Waterproof Membrane. They are all installed differently, so follow the written instructions.

The Manufacturer’s Directions: It can’t be stressed strongly enough that the installer must follow the written instructions of the manufacturer of the products being installed. Always carefully read and follow the provided directions since product installation methods may vary from one manufacturer to another. Don’t assume that all backer boards are installed exactly the same way. Also, when possible, use one manufacturer’s products or system. Most times the installed system includes the manufacturer’s warranty.

The Local Building Code: We have seen that the Handbook and ANSI instruct the installer how to install the specified products and that the product manufacturer has specific instructions for its products. However, the final use and installation of products in the tile assembly is controlled by the local building code. The local building code has the final word on what products are required and what products may or may not be used in that particular city, township, county, or parish. Always check the code in the area where the work is being done, since the code can and does vary from one place to another.

Be careful! You may be required to tear out what has been installed if it does not meet the local code.

KEYWORDS: industry standards installing tile membrane

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Scott carothers 2025

Scott Carothers is the Academic Director of the Ceramic Tile Education Foundation (CTEF) headquartered in Mt. Juliet, Tennessee (Nashville area). In 2007, he was hired and tasked with creating the Certified Tile Installer (CTI) program and in 2012, he was part of the team that created the Advanced Certifications for Tile Installers (ACT) program. 

For eighteen years, he has been providing training and education to others in the tile industry. Carothers has been involved in the ceramic tile industry for over 44 years and was the owner of a successful retail store and installation firm prior to coming to CTEF. 

Carothers served as President and Chairman of the Board of the National Tile Contractors Association (NTCA), Chairman of the NTCA Technical Committee, named the NTCA Tile Person of the Year in 2005 and received the NTCA Ring of Honor in 2013. He is a voting member of the American National Standards Institute (ANSI), the Tile Council of North America (TCNA) Handbook, and NTCA Technical Committees. 

Scott has authored over 185 articles in tile industry print magazines including Floor Covering Installer, Tile, TileLetter, and eMagazine/Newsletter publications such as Floor Trends & Installation and TIleLetter along with covering numerous topics on the CTEF Blog, thereby sharing his knowledge and installation experience with his readers. Additionally, he recently retired from being a presenter and trainer for the NTCA Workshop and Regional Training programs and the NTCA Technical Hotline.

He may be contacted at scott@tilecareer.com or 864-222-2131.

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